At Gateway our Members come first, so we've made it easy for you to get in contact with us.
Get in Touch |
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| Call us | Local: 1300 302 474 8am – 6pm Monday to Friday (AEDT) Overseas: +61 2 9307 4200 |
| Telephone Banking | Local: 1300 302 474 Overseas: +61 2 9307 4399 |
| Lost or Stolen Cards | Local: 1300 302 474 8am – 6pm Monday to Friday (AEDT) 1300 302 474 Weekends and after hours - please select option 2 Overseas: +61 2 9307 4200 8am – 6pm Monday to Friday (AEDT) +1 303 967 1090 Weekends and after hours Or visit: Visa Global Customer Assistance |
| Financial Hardship | Credit Management 8am – 5pm Monday to Friday (AEDT) 1300 728 995 |
| Head Office | Branch | Level 10, 68 York St SYDNEY NSW 2000 8:30am - 4:30pm Monday to Friday (AEDT) |
Write to Us |
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| Postal Address | GPO BOX 3176 SYDNEY NSW 2001 |
| memberservices@gatewaybank.com.au | |
| Enquiry form | Complete our enquiry form |
| Fax | (02) 9307 4299 |
| Member Comment/Feedback | Complete our form |
Business Numbers |
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| BSB | 676-000 |
| ABN | 47 087 650 093 |
| AFSL / Australian Credit Licence Number | 238293 |
If you have an issue you would like to discuss, please don't hesitate to contact us directly using the details above. Below is a link to our dispute resolution process.
