Due to scheduled maintenance Online Banking, Gateway 2Go app, Phone Banking and VISA Card Services will be unavailable between 3am-8am EDST on Sunday 12th December. We apologise for any inconvenience.
Scammers are getting smarter and taking advantage of new technology, new products or services and major events to create believable stories that will convince you to give them your money or personal details. Scams target people of all backgrounds, ages and income levels across Australia.
Scams succeed because they look like the real thing and catch you off guard when you’re not expecting it.
If you have any suspicion, do not engage with the person any further. Hang up the phone, delete texts or emails, or block the person on social media. You can report a scam below to Gateway Bank or on the ACCC Scamwatch website.
If you've lost money to a scam or given out your personal details to a scammer, please contact Gateway on 1300 302 474 between 8am and 6pm AEST, Monday to Friday, or report the scam on the form provided to the right.
Alternatively visit Scamwatch's 'Where to get help' page which outlines the steps you should take if you have fallen victim to a scam: